We are excited to announce a new review system we are now utilizing at DB’s. It is called ReviewBuzz, and the capability of the service is very exciting!
When we complete a job for you, ReviewBuzz will send you an email with both who you talked to in the office and your technician(s), asking you to review your experience with our company. These reviews mean more to us than we can say, as they bring in new customers to our business regularly and we can maintain the highest of standards within the company.
We appreciate your feedback. The best compliment we could ask for is a recommendation from a previous customer. We hope you will share your experience by entering your review below. To leave a review, just click the button below the video. And be sure to watch our video! We take every single review to heart, and seriously make an effort to address all questions and concerns raised by you, our valued customers.
Thank you for reading and we look forward to hearing from you!
Our Sincerest Thanks,
DB’s Plumbing and Drain® Team
Submit your review
Jennifer the scheduler was professional and quickly set up an appointment at a convenient time. Chris Gooding, the technician, arrived on time. Chris listened to the problem description, examined the pump, provided service/repair options with clear explanations, we discussed the options and he advised me that my second pump (that was still working, but was installed the same day as the broken pump), could go another 5 years, or it could fail tomorrow.” I chose to do both pumps. Chris was clean, professional, extremely competent, very knowledgeable, he communicated well, was pleasant and very polite. He worked quickly and efficiently, he made the installation look great, he cleaned up, and took all parts and debris with him. You need to retain this technician. Chris Gooding is top notch. Thanks.
Tom was the man. Professional, forthright and efficient. Can't recommend DB's enough!
He did a great job. He was on time and very professional
Good communication (sent a picture of the plumber, Tommy, coming to my apartment), flexible scheduling, showed up on time, did the work as promised, quickly. Also, friendly attitude and willing to explain details and options, no hard sell
Everything about my experience with this company was friendly and professional. I made my appointment through a chat window on their website--very convenient--then almost immediately I got a call making an appointment. The technician, Shane, was actually early, but called first to see if that would be ok. He was funny and personable, and obviously knew what he was doing. He gave me up-to-date estimates as he did the work and found new problems. All the work is now done, and I am happy with it. I will definitely use DB's Plumbing again
Tommy was very helpful and courteous. He explained everything and did the work in a timely way, and it looks cleanly done.
Rachel was very responsive in providing company information and taking information on plumbing issue. Tommy B, was prompt in arriving, listening, observing, asking questions and offering solutions. His work was efficient, careful and concise . When I asked him for information on other unrelated plumbing issues he offered suggestions including pricing for several options. Would definitely use him and DB again. Douglas Devereaux
I recently had an issue with my kitchen faucet. I called DB's Plumbing and was given an appointment that same day. Shane arrived promptly and went right to work. The issue was resolved quickly and the faucet now operates correctly. The professional attitudes of Shane and all others at BB's Plumbing are to be commended. I would gladly give them my recommendation anytime.