We are excited to announce a new review system we are now utilizing at DB’s. It is called ReviewBuzz, and the capability of the service is very exciting!
When we complete a job for you, ReviewBuzz will send you an email with both who you talked to in the office and your technician(s), asking you to review your experience with our company. These reviews mean more to us than we can say, as they bring in new customers to our business regularly and we can maintain the highest of standards within the company.
We appreciate your feedback. The best compliment we could ask for is a recommendation from a previous customer. We hope you will share your experience by entering your review below. To leave a review, just click the button below the video. And be sure to watch our video! We take every single review to heart, and seriously make an effort to address all questions and concerns raised by you, our valued customers.
Thank you for reading and we look forward to hearing from you!
Our Sincerest Thanks,
DB’s Plumbing and Drain® Team
Submit your review
Hands down the BEST plumbing company! Starting with Rachel answering all my questions and concerns before scheduling my appointment. She made everything so easy and smooth. We had Shane as our technician and WOW, fantastic! Shane was honest, polite, knew what all needed to be done and cleaned up everything nicely. No hard selling and Shane made sure everything was over 100 percent correct before leaving. He didn’t rush but he gets the job done right the first time. We had several faucets, a toilet, water knobs and some piping that needed to be replaced and he did just that in no time.Fantastic work. You will NEVER be disappointed!
I recently had Tommy of DB's Plumbing and Drain in to check a leak in a toilet sewer pipe. Tommy was here in the past on another matter and I was pleased to see he was taking this call. Tommy was very courteous and professional. He addressed the leak and left me the confidence that it was taken care of. He ensured that the area around the toilet was left clean before he left. Tommy did a check of the house for other possible leaks. Finally, he made some recommendations for the future to ensure all the plumbing remained operational. DB's has my highest recommendation
Great experience from my first inquiry call through the completion of the work. Shane was knowledgeable, friendly, and honest about the different options available for my situation. Price was fair for the quality of work, and everything was finished quickly and cleanly. I also appreciated that they had a modern and helpful back-office, including paperless billing. Highly recommended.
Jackie and Shane were very helpful. Shane came out the same day and was able to fix the problem at minimal cost. He did exactly what I asked for and didn’t try to push more work than we needed, which I appreciate. He was very professional and I would definitely work with him again.
Had a water leak in my ceiling on a Friday evening. Called a three plumbers I have seen advertised. Two said they could not make it till Monday or Tuesday. The third one would come out but will be very late in the evening. I stayed up till 4am waiting. No one came. I called them at 9am. They apologized and said someone could come later in the day. No thanks. I did an internet search and called DBs Plumbing. Jackie was very assuring that someone will be out in a few hours. Received a text message from DBs. In the message was the time the technician will be at my house plus it had his picture so I could be certain that he was from DBs. Shane (technician) was prompt and professional. Fixed the leak and cleaned up the area. I recommend DBs Plumbing to anyone who needs a plumber.
The technician arrived on time as scheduled. Technician was able to fix the issue and advise me possible solutions to prevent problem to reoccur. This was a follow-up call to the other on-call about the floor drain clog issue. The follow-up call service was completed and the problem has been fixed.
As usual, DB's did a professional, efficient and excellent job fixing my shower head arm that broke off. They are my go-to for all plumbing issues that I can't fix myself. I have used them before for a pinhole leak and they did a great job then too. The plumbers are professional and knowledgeable and also friendly. The woman who answers the phone is professional, efficient and friendly. They send you emails with a pictures of the plumber who is coming and they even send a text alert when he is on his way to your house. So helpful! They are a company you can actually trust which is a rare find!
Great service nice people to deal with would recommend them again
Had a leaky faucet and needed some bathroom faucets replaced. Rachel scheduled me super quickly and Shane did an excellent job replacing our old faucets with new ones. Timely, reliable, and kept me in the loop with the process. Will definitely call DB for future plumbling/drain needs and I highly recommend them, you won’t be disappointed!
Very efficient service.