We are excited to announce a new review system we are now utilizing at DB’s. It is called ReviewBuzz, and the capability of the service is very exciting!
When we complete a job for you, ReviewBuzz will send you an email with both who you talked to in the office and your technician(s), asking you to review your experience with our company. These reviews mean more to us than we can say, as they bring in new customers to our business regularly and we can maintain the highest of standards within the company.
We appreciate your feedback. The best compliment we could ask for is a recommendation from a previous customer. We hope you will share your experience by entering your review below. To leave a review, just click the button below the video. And be sure to watch our video! We take every single review to heart, and seriously make an effort to address all questions and concerns raised by you, our valued customers.
Thank you for reading and we look forward to hearing from you!
Our Sincerest Thanks,
DB’s Plumbing and Drain® Team
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Very professional. From initial call to email follow ups, Tom's site calls with updates, ease of scheduling, online authorization and speed of info was very professional and timely.
Zack the plumber immediately diagnosed our sink leaking issue with expert results. He is top notch in his field and we appreciate his outstanding customer service! We wil recommend DB's Plumbing and Drain to all our social networks, friends and professional associates! Thank you so much! Portia and Mike Davidson
We are on a septic system and had a clogged kitchen drain (3 sinks and a dishwasher). They had a technician (Dave) on site that afternoon and he had us up and running in no time. He took time to analyze the drain layout and gave us recommendations on products to use moving forward to maintain a healthy septic and drainage system. A little on the pricier side but definitely professional and trustworthy.
Excellent customer service!!!! I had an emergecy late and everyone that I called couldnt come unntil the folowing day. Fortunatley DB came immediately! Zach was very professional and effective
Should up promptly and did an excellent job! Technician was very friendly and seemed honest.
Zack called to say he was running ahead of schedule and wanted to know if he could come sooner than the scheduled time. I appreciated the call and the earlier appointment. He was awesome. He explained everything and made sure I understood before charging any costs. I didn't feel pressure the least. I highly recommend him.
I wanted to replace my old water heater and sump pump and contacted DB's in the morning. They called me back right away and arranged to send someone over that afternoon. Shane D. was great. He went out of his way to ensure my installation would be completed that day--driving all the way to Woodbridge and back to Gainesville because the Manassas warehouse did not have my water heater in stock. He could very well have told me my installation would have to be done another day, requiring me to take a day off work, but he kept to his commitment to complete the installation that day. Very much appreciated!
Excellent service. Competitive pricing. Prompt Service.
DB's was quick with an appointment, and Shane was fast, professional and had a solid grip on everything. I was very impressed and will definitely be calling them back out fir more work.