We are excited to announce a new review system we are now utilizing at DB’s. It is called ReviewBuzz, and the capability of the service is very exciting!
When we complete a job for you, ReviewBuzz will send you an email with both who you talked to in the office and your technician(s), asking you to review your experience with our company. These reviews mean more to us than we can say, as they bring in new customers to our business regularly and we can maintain the highest of standards within the company.
We appreciate your feedback. The best compliment we could ask for is a recommendation from a previous customer. We hope you will share your experience by entering your review below. To leave a review, just click the button below the video. And be sure to watch our video! We take every single review to heart, and seriously make an effort to address all questions and concerns raised by you, our valued customers.
Thank you for reading and we look forward to hearing from you!
Our Sincerest Thanks,
DB’s Plumbing and Drain® Team
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Shane & Rachel were extremely helpful in setting up my appointment with regards to a leaky garbage disposal and in walking us through the issue and getting it resolved. They took the time to explain the issue and were not pushy in trying to add or push additional services or items that were not germane to the original problem. Definitely would reccomend DB Plumbing for future jobs!
Zack arrived on-time and performed the work without issue. He was very clear in what was needed for the repairs and completed the work quickly and efficiently. I will be be using DB's Plumbing & Drain for other plumbing work in the near term, we were very happy with their work.
Price was reasonable. The work was done well and the plumber was on time and professional. All paperwork (estimates/invoice) was very prompt.
The team at DB was professional, punctual, and honest. They explained what was really needed and what in their opinion wasn't. They didn't overcharge us and walked us through everything including pricing before they did any of the work. Overall we had a great experience and will definitely use them again!
I've had DB's come out to my home 2 times now. When my hot water heater went, Tommy B replaced it and when my basement appeared to have a mysterious flood, he also came out to confirm for me that it was most likely my neighbor (I live in a town home) whom I share a wall with, had an A/C leak. He was right! I cannot say enough good things about this company or about Tommy B. They are professional, courteous, kind and work quickly and neatly. I would recommend them to anyone who needs a plumber.
As always DB's Plumbing and Drain employees are professional, prompt and pleasant. Good job.
Zack was very flexible regarding schedule. He was very pleasant when he arrived and the entire time he was at my house. He was extremely diligent and thorough investigating the problem and performing the repair. I will definitely call back if any plumbing needs arise.
I called DB's first thing on a Monday morning, to my surprise they had availability the same day between 9-11. They sent a text with a picture of the service technician, letting us know they were on the way. David, arrived 10 minutes early, which is always a plus in my book. He quickly diagnosed the problem, and explained what our options were and provided a quote on the spot. David was great, friendly, and a true professional. He took a conservative approach and reassessed as needed. He had all the tools readily available and completed the job within an hour. I will definitely be using DB's as our plumber for any future needs.
We had an underground water supply line break somewhere between the meter and house. I called 5 plumbers for estimates and for various reasons, I only ended up with one, from DB's Plumbing. We read good reviews on DB's, and I thought David seemed knowledgeable and professional when he came over for the estimate, and the price he quoted seemed fair so I hired them for the job. David explained the price was firm, and that no matter what unexpected events may happen during the work, he promised we would not be responsible for any additional costs. This promise was put to the test. There were several things that came up during the excavation and installation of the new water line. In the end, we paid what we had agreed on, even though I suspect the company did not realize the profit they had expected when providing the estimate. Even with the problems that came up, I would still highly recommend DB's Plumbing for many reasons: They use their own employees, they show up when they say they will, they keep you informed of the progress of the work, and very importantly, they are honest and no matter what, will take care of issues without any nonsense.
Excellent. A breeze to schedule with, they texted a photo of the plumber and his name when he was on his way. Arrived on time and successfully unclogged basement drain, then proceeded to replace leaky kitchen faucet. I remodeled homes in a former life, but I did not want to pay for the parts/equipment as the majority of the cost of the work was covered under a home warranty. Therefore, I can't speak to the total cost or value, but I was satisfied by the work completed.