We are excited to announce a new review system we are now utilizing at DB’s. It is called ReviewBuzz, and the capability of the service is very exciting!
When we complete a job for you, ReviewBuzz will send you an email with both who you talked to in the office and your technician(s), asking you to review your experience with our company. These reviews mean more to us than we can say, as they bring in new customers to our business regularly and we can maintain the highest of standards within the company.
We appreciate your feedback. The best compliment we could ask for is a recommendation from a previous customer. We hope you will share your experience by entering your review below. To leave a review, just click the button below the video. And be sure to watch our video! We take every single review to heart, and seriously make an effort to address all questions and concerns raised by you, our valued customers.
Thank you for reading and we look forward to hearing from you!
Our Sincerest Thanks,
DB’s Plumbing and Drain® Team
Submit your review
Prompt and excellent service. I would recommend them highly.
Zack came on time, was very professional and explained what the work he performed.
Just wanted to take a moment and express my thanks to Tommy. He explained the entire process and the options I had including the cost. He is very professional and knowledgeable about his work. Excellent choice in hiring.
I never fail to be amazed at the service from DB's plumbing. They respond quickly and are extremely courteous. Our basement flooded and I did live chat at 11:30 pm!!! I had an appointment the next morning at 8 am. The problem was resolved quickly during the appointment. I will continue to use DB's with all our plumbing issues. We had been using one of the "big name" plumbers and their promises and prices were astronomical and their sales tactics left a bad taste in our mouths. Thanks again, DB's!
DB's is the best! They deliver excellent service and really follow through. Don't use anyone else! Shane took the time to do the job right even after a snag or two. Great people and outstanding plumbers!
Professional, very clear on what was needed and what was done. Gave advice on maintenance and prevention in addition to solving the problems. Highly recommend. Services provided reflect excellence in representing the business.
This is the 3rd time DBs has been out to our house. They are always quick, clean and fair with us. Would recommend.
In the far future humans live underground like rats! We cobbled together our surviving technology and after much research, sacrifices, and time-travel excursions the shattered remains of humanity finally figured out the cause of our planet's downfall: A single toilet broke in Dale City on February third in 2018! The subsequent butterfly effect thereafter doomed us all!So to fix our future, nay our HUMANITY, we called upon the best. Monday at 8am humanity's savoir, known only as 'Tommy,' arrived. The preserver of our species was polite, effective, and provided options for the toilet that needed fixing. Without swaying us toward any particular choice, he offered input without coercion.We picked the fix that was best for us and he adjusted his schedule to complete the task. Several hiccups occurred with the job and he explained them to me, fixed them without issue, and gave me ample warning for future problems I might have.Humanity was saved! Now in the future we have a statue of Tommy, comely and tall, that the ladies swoon at as they pass by. And some dudes. Let's be honest.
My pipes in my home burst due to freezing temperatures. My home insurance company was giving me the run around so I contacted DB's. The receptionist who scheduled my appointment was very polite and comforting during a very stressful moment. The technician Zack, was at home my home within an hour and was very professional and knowledgeable. He was able to provide me with a very detailed diagnosis to submit to my insurance company. The technician had to come back to complete the work and again the receptionist was very polite and Zack responded to my home within an hour. Zack, came out and fixed my issue in very little time. I would definitely use this company again.
I was very pleased with their response time. Tommy (the tech) was very courteous & knowledgeable. He also made me feel like my issue mattered. I know what is needed & what it takes to get it done. Highly recommended!!!